DESIGN. SCALE. GROW. (DSG)

Manage Smartsheet as a program—not a collection of individual solutions.

As Smartsheet grows across your organization, the way you manage it needs to grow with it. DSG helps you establish the structure, standards, and processes to manage that growth intentionally.

EXPLORE DSG

Your Smartsheet use has grown. But the way you manage it hasn't grown with it.

What may have started with a few individual solutions has expanded across teams, departments, and business processes. But without a shared way to manage that growth, each new solution can add another layer to maintain.

Maybe this sounds familiar:

  • Different teams or builders approach Smartsheet differently.

  • New solution requests don’t always follow a consistent intake or prioritization process.

  • Changes are made without a clear process for evaluating their impact.

  • Leadership doesn’t have one place to see what’s active, what’s being developed, or what’s coming next.

  • Important program knowledge depends heavily on one person or a small group.

Now, imagine your Smartsheet program has a clear way of working. 

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Standards your team can follow

Instead of approaching every solution differently, your organization has shared standards that guide how Smartsheet is designed, managed, and supported.

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A clear path from request to decision

New ideas and requests have a defined place to go, giving program owners a consistent way to evaluate, prioritize, and manage what comes next.

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Visibility that supports better decisions

Program owners and leadership can see what’s active, what’s changing, and what’s ahead—without piecing the story together across individual solutions.

 

Your Smartsheet program. Structured, visible, and built to evolve. 

 
SEE HOW DSG WORKS ↓

How It Works

A structured approach to managing Smartsheet as a program.

 

DSG begins by understanding how your organization uses Smartsheet today, where the gaps are, and where you want the program to go. From there, we establish the foundation and processes your team can keep as the program evolves.

WE DIAGNOSE FIRST. 
THEN WE DESIGN FOR WHAT COMES NEXT. 

From Individual Solutions to a Managed Program

 

DSG gives your organization a practical framework for managing how Smartsheet is designed, expanded, and improved.

01 — Diagnose

We assess your current environment, understand how your organization operates, identify gaps, and establish a roadmap for what comes next. 

 

02 — Design

Establish the foundation: program standards, governance, roles, ownership, and the guidelines that shape how solutions are approached. 

03 — Scale

Create a consistent way to bring new work into the program, evaluate priorities, and give program owners and leadership visibility into what's underway.

04 — Grow

Establish a structured approach to change so your organization can learn from what's working, evaluate improvements, and evolve solutions intentionally. 

Build the program. Build the capability. 

DSG is designed to leave your organization with more than documented processes. The people responsible for managing and building in Smartsheet learn frameworks they can continue to use after the engagement ends.

 

Program Owner

A framework for managing the program.

Your program owner learns how to manage Smartsheet intentionally—from new requests through ongoing change and improvement.

They leave with:

  • Defined program standards
  • Governance and ownership structure
  • Intake and prioritization process
  • Program and portfolio visibility
  • Change management process
  • A repeatable framework for what comes next

Outcome:
A program that can continue operating without relying on one person's memory—or on Taitt Solutions for everyday management.

Solution Builder

A framework for building better solutions.

Through Solution Architecture education, your builders learn how to approach new solutions with greater consistency, simplicity, and attention to the people who will actually use them.

They learn to:

  • Turn business needs into solution requirements
  • Distinguish standard needs from customization
  • Design with the end-user experience in mind
  • Reduce unnecessary complexity
  • Build for adoption and scalability
  • Apply a repeatable approach to future solutions

Outcome:
Better-equipped builders who can create solutions that fit the program they're now operating. 

Why Taitt Solutions

Because managing Smartsheet well requires understanding more than the platform.

I’ve spent years designing Smartsheet solutions, managing projects and programs, training users, and helping organizations figure out what happens when individual solutions become part of something much bigger.

That experience shaped DSG. I’ve seen what happens when solutions are built one at a time without a shared structure—and what changes when organizations establish clear standards, ownership, intake, visibility, and a way to manage change.

My role isn’t to become another person your program depends on. It’s to help you establish a better way to run it—and give your team the frameworks to continue after our work together ends.

The goal isn’t dependence. It’s a program your organization can manage.

READY TO TALK ABOUT YOUR PROGRAM?

Let’s look at where your Smartsheet program is today—and where it needs to go.

Tell me a little about how your organization is currently using Smartsheet and what you're trying to improve.

Get In Touch

Thank you for reaching out. I personally review every inquiry and will follow up with the most appropriate next step.